Tuesday, February 27, 2007

Domain Name woes

Well, if you tried to e-mail us in the last 24 hours, you may have had trouble. It seems that our web host (who we got the domain name through) didn't get my 3 attempts to update my credit card details with them and didn't notify me and so my domain name was not renewed - killing my mx (mail exchanger) record stopping e-mail.

AAAARRRRRRGGGHHH!!!!

After an online chat with the domain registrar and finding out that even though the domain name is registered to my under my account I can't change anything, I then had to cal the US to speak to the support of my web host to give them my updated credit card details. Then, 20 minutes later, we were back in business.

To try to combat this, I am now trying to register the domain name for 10 years - making it my problem again in February 2017, but at least by then it should be... well... easier.

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